Photo of man looking down at his phone to make a purchase online

Terms and Conditions

Terms and Conditions

Welcome to our website

Please read carefully the terms and conditions of use of this website as listed below. Your accessing/visiting this website falls under the terms and conditions of use, it  implies your explicit agreement concerning such, and represents the entire agreement (contract) between the parties.

PayU SA, part of the PayU Group, hereinafter generically referred to as PayU, in its capacity of user of the website, reserves the right to change and update at any time the content of this website, as well as the privacy policy and the terms and conditions of use, without any prior notice. Therefore, please visit this section regularly in order to check the terms and conditions that you agreed to comply with.


The terms and conditions presented are valid and apply to all the websites in the domain, for which PayU SA holds a capacity of user. All of these sites (as they exist at present or will be subsequently implemented), as well as the website will be hereinafter generically, individually or collectively called Site and/or Sites.

Within this document, words in the singular include the plural, words in the plural include the singular, words denoting masculine gender include feminine gender, and words denoting the feminine gender include the masculine.


PayU SA is the user of the Sites and benefits from all the legal rights that are recognized to users, as per the Polish and international legislation. In the absence of other information, all the materials, including images, illustrations, designs, icons, photographs, audios/videos, etc., are the property of PayU or are licensed by PayU to be used.

User Licenses

PayU shall grant a limited license to access/visit the Site, without the possibility of modifying such in the absence of an agreement from PayU. This license does not include:

  • the resale or use for commercial purposes of the information presented on the Site;
  • The download or copying of information related to user accounts;
  • Using data mining, robots or similar technologies, which allow the retrieval and analysis of data

PayU shall grant a limited, revocable and non-exclusive license or you to create a hyperlink to the home page of the Site, as long as the link does not describe PayU or one of its partners/affiliates in a false, erroneous or offensive manner. The granted license shall not allow the use within this hyperlink of the PayU trademark without the prior written consent of PayU SA.

The full and/or partial contents of the Sites shall not be reproduced, duplicated, copied, resold, visited or exploited for commercial purposes without the prior written consent of PayU.


The PayU trademark is a registered trademark and is owned by Mih PayU BV. The PayU domain is owned by Mih PayU BV. The use of this trademark, of the domain or name of PayU, in its direct or "hidden" form (of the type of, but not limited to, meta tags or other indexing techniques, web search) without the prior written permission from PayU is prohibited and punishable by law. Unauthorized use of such shall immediately revoke the licenses granted by PayU, as per the above.

Conditions of use. Guarantees .

The Site is provided by PayU on an “as is” and “as available” basis. PayU does not guarantee that the Site, the servers on which it is hosted, or the e-mails sent from are free of viruses or other potentially harmful information components. The user uses the website on his/her own risk, PayU SA being exempt from any liability for potential direct or indirect damages caused by the use or access/visit of the Site or following the use of the information on the Site. PayU SA shall not be liable for errors or omissions that may occur in the wording or presentation of Site materials. PayU SA does not grant any guarantee whatsoever for the contents and use of this Site. The published information corresponds to the reality at the time of their registration on the Site, or that of the update of the various Site pages.

Services and products presented on the Site do not constitute an offer of any kind, being presented for purely informative purposes. In order to receive an offer from PayU, access the Request a Quote section, where you need to fill in the form shown. PayU reserves the right of not answering to your request.


If using the Site, you are responsible for providing the confidentiality of data concerning your access account, such as the username and password, and you agree to assume full responsibility for the activities/actions carried out on the Site using your account and password. Should you suspect that, for various reasons out of your fault or not, the confidentiality of such access data has been compromised, you shall immediately notify PayU to block the access to your account and to generate a new set as quickly as possible.

The performance of unauthorized actions on this site and the attempt to perform such, including, without limitation, to: abusive use, fraudulent use, unauthorized access, modifying, copying information for the purpose of selling it, blocking access, etc., will be punished according to law.


The Site Users can submit comments, notes, suggestions, ideas or notes concerning the Site contents and structure, respectively they can address questions, as long as the content of such is not illegal, obscene, threatening, defamatory, in violation of private life, intellectual property rights, those of PayU or of a third party, and which do not contain viruses, carry out political/electoral campaigns, commercial solicitations, chain mail, mass mailings, or any other form of spam. You cannot use a fake email address or impersonate another individual or entity. PayU reserves the right, but not the obligation, to remove or edit such submitted information.

By submitting such information, unless otherwise specified, you grant PayU and its affiliates / partners a free, non-exclusive, perpetual, irrevocable, and sub-licensed license/right to use, reproduce, modify, adapt, publish, translate, derive, distribute or display such on any kind of media, all over the world. You grant the right, to PayU and its partners/affiliates, to use the mane you have sent in conjunction with the information, should they decide to do so. You represent and warrant that you own or control all the rights concerning the information submitted, and that it is accurate, and that its use does not conflict with the Terms and Conditions of Use, will not cause damage to a third party, and that you will fully indemnify PayU or its partners / affiliates for all requests arising from information thus sent.


PayU does not sell products and / or services to be purchased by minors. PayU can sell or charge the value of products / services for minors, but purchased by an adult. If you are a minor and you access a Site, you can only do so if you are under the supervision of a parent or legal guardian.

Intellectual Property Rights

PayU SA respects the intellectual rights of others. If you believe that your work has been copied in a manner that violates the intellectual property right, please send to PayU a notice that includes: the physical or electronic signature of the person authorized to represent the holder of the property right;

  • a description of the materials protected by rights that you consider have been infringed;
  • an indication of location on the Site where you consider that these rights have been violated;
  • your address, telephone number and email address;
  • an affidavit stating that you are convinced that the disputed use has not been authorized by the holder of the rights, of its power of attorney or law;
  • a notarial affidavit stating that you are acting in good faith, that the notice is complete and correct, and that you are the holder of the rights or that you act on behalf of such

Confidentiality Policy

Please also access the Confidentiality Policy section, which also apples to your access/visit to the Site.


The terms and conditions of use are subject to Polish legislation. In the event of litigation, an amicable settlement will first be attempted within 30 business days of filing the complaint with the PayU SA mailing address.


Cladirea Opera Center 2
Str. Dr. Nicolae Staicovici, nr. 2, etaj 6
Sector 5, Bucharest, Romania
Tel: +40 21 303 2066
Fax: +40 21 303 2067